MobReady is a socially inclusive Group Training Organisation (GTO) offering traineeship and apprenticeship opportunities for Aboriginal and Torres Strait Islander people. A recognised Supply Nation Certified business, our vision is to stimulate positive change by providing trainee and apprentice employment opportunities, supporting a diverse and inclusive workplace culture toward achieving sustainable outcomes.
The Role:
We are seeking a motivated individual of Aboriginal or Torres Strait Islander descent to join our team as a Customer Service Trainee. This entry-level position offers an excellent opportunity for individuals interested in pursuing a career in Customer Service or Business Admin. The Customer Service Trainee will receive comprehensive training and mentorship to develop the skills necessary to succeed in this role.
You will be selected to work at Bankstown Depot.
Key Responsibilities:
The list of essential functions, as outlined here, is intended to be representative of the tasks performed on each site. It is not necessarily descriptive of any one position. The omission of an essential function does not preclude the Supervisor or nominated Team Leader from assigning duties not listed within this job description if such functions are a logical assignment to the position.
- Answering & directing phone calls
- Addressing customer enquiries
- Reviewing and responding to emails
- Stakeholder engagement
- Identify as Aboriginal or Torres Strait Islander
- Willingness to learn and keen interest in Customer Service
- Ability to work positively in a team
- Good problem-solving skills and ability to use initiative
- Professional attitude and
- Pass a Police Check
This is a targeted position under the anti-Discrimination Act 1977 persons of Aboriginal and Torres Strait Islander descent are encouraged to apply and preference for the role. If this sounds like you, APPLY NOW! Please reach out to us for a yarn.
Michelle Patterson
Service Delivery Manager
michelle@mobready.com.au
