Trainee Bank Teller

MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprentice opportunities across NSW & ACT. As an Aboriginal organisation, we understand the importance of providing mentoring & support as you kickstart your new journey. 
 
 
The Role: 
 
This Banking traineeship will give you the opportunity to learn all things banking, while gaining valuable customer service and administrative skills. Working within the customer service team for one of the leading banks, you will provide friendly customer service to all customers and support with transactions, account enquiries and other tasks as required.
 
The role is based in Blacktown CBD Monday to Friday, 9am to 5pm.
 
Key Responsibilities:

• Customer Service and communication.
• Supporting customers with enquiries and transactions.
• Getting involved in projects, contributing to the improvement of processes and workflows.
• Maintain and organise records, ensuring accuracy and accessibility.
• Be a catalyst for positive change, bringing fresh ideas and solutions to the table

• No formal experience required but some exposure to customer service & basic computer literacy would be well regarded.
• The ability to learn, be taught and follow instructions.  Asking questions when uncertain of information and process highly encouraged.
• Strong organisational skills with an ability to take ownership of tasks. 
• Excellent communication skills, both written and verbal.
• A proactive mindset and a passion for contributing to positive change
• Team Player

• Reliable, consistent and self-motivated
• Eager to learn
• Committed to delivering a high standard of work
• Good time management and communication skills
• Team player
• Demonstrated dedication to learning and education, ideally having completed year 10

• Identify as Aboriginal or Torres Strait Islander
• Pass a Police check (Open to review)
• Pass random Drug & Alcohol testing
• Possess basic computer skills
• Genuine interest in banking